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Family Health Manager
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Have a question? We're here to help. Use the Help Links on the right to access your question quickly. Our help topics are here to assist in your use of the Family Health Manager account, Find a Provider, Find Health Information and Find Events and Classes tools within this site.
What Is the Family Health Manager?

The Family Health Manager is a set of tools that help you find providers, health information and events and classes. You can also create a Family Health Manager account to manage personal health information for yourself and each family member you add to your account.

The Family Health Manager account enables you to:

  • Organize your family's health information in one place, where you can easily update it online at your convenience. See: Family Health Manager home page.
  • Take the health assessment, find out your health score and take action with targeted resources and recommendations to enhance your health and wellness.
  • Receive preventive health recommendations from the United States Preventive Services Task Force (USPSTF) and the Centers for Disease Control and Prevention (CDC). Your health recommendations are based on the information you enter in your profile(s).
  • Save and organize relevant providers, health information and events.
  • Identify health interests and goals to create an interactive, personal health experience.
Who Can Use the Family Health Manager? Top

The Family Health Manager is free and open to any individual visiting this site; however, you must be 18 years of age to create an account. You do not need to be a current patient of this health care organization to use the Family Health Manager.

Privacy Policy and Terms of Use

Upon registering for a Family Health Manager account, please read and agree to the Family Health Manager Terms of Use. See: Terms of Use and Privacy Policy.

How Do I Use the Family Health Manager? Top

Create an account

Follow these steps to register for an account:

  1. Select the Register link to view the online form.
  2. Complete the form and select the Create Your Account button.
  3. You'll receive a welcome email from the Family Health Manager.
  4. Sign in using the email address and password you provided during registration. See: Family Health Manager sign-in page.

Answer questions for customized recommendations

To complete your profile, go to the My/Our Health, My/Our Profile section of the left navigation. Select your name and complete the remainder of the form. The additional information questions we ask in the form will enhance the custom recommendations from the United States Preventive Services Task Force (USPSTF) and the Centers for Disease Control and Prevention (CDC ). You can also take the health assessment and answer additional health topic questions to receive health and wellness recommendations.

Add family members

To add additional family members, select the Add Family Member button found in the My/Our Health, My/Our Profiles section of the left navigation. Complete the form and select the Save Profile button. The additional information questions we ask in the form will enhance the custom recommendations from the United States Preventive Services Task Force (USPSTF) and the Centers for Disease Control and Prevention (CDC).

Remove a profile in the Family Health Manager

To remove a family member from your account, select the family member's name in the My/Our Health, My/Our Profiles section in the left navigation. At the bottom on the form, select the Delete Family Member link and confirm.

Family Health Manager Settings Top

Settings can be accessed through the My Settings link in the left navigation. In the My Account My Settings page of the Family Health Manager, you can opt out of website emails and recommendation reminders, change your password, change your email address, and update your reminder question.

Sign-in to the Family Health Manager Top

To access your Family Health Manager account, go to the Family Health Manager home page and enter your email address and password. See: Family Health Manager home page.

Trouble signing in?

If your access is blocked, you will be asked to enter your email address and a temporary password will be sent to you. To reset your password, select the "Forgot your password?" link located on the Family Health Manager home page.

Signed out unexpectedly?

You will automatically be signed out if you've been inactive for 120 minutes or more. When that happens, simply log back in to the Family Health Manager.

My Assessment Overview Top

Take the assessment

To take the Health Assessment click on the My Assessment > Take Assessment link, or the Find Out Your Health Score link in the left navigation. Answer all of the questions in the assessment to produce a report covering 10 different health and wellness categories. Your Health Score will appear in the left navigation. If you leave the assessment before it is complete and return within 7 days, you will have the opportunity to continue where you left off or start a new assessment.

View your report

After you have completed the assessment you will receive your report. You can also view the report later by clicking on the My Assessment > View Report link in the left navigation. You can view the report information for the last assessment you took and compare overall and category scores from previous assessments.

Deleting a report

You must delete your Family Health Manager account in order to delete your assessment and report(s) history.

Health and Wellness Dashboard Overview Top

When you complete your Health Assessment as the main account holder, you will have access to health topic pages via the Family Health Manager dashboard. Each health topic page contains an overview of the topic, recommendations, goal templates and additional resources.

As the account holder, you will be asked to answer additional questions to produce targeted health topic pages. The questions are designed to provide the most customized recommendations for you.

Recommendations Overview Top

What is the USPSTF?

The USPSTF (United States Preventive Services Task Force) is an independent panel of non-federal experts in prevention and evidence-based medicine and is composed of primary care providers (such as internists, pediatricians, family physicians, gynecologists/obstetricians, nurses and health behavior specialists).

The USPSTF conducts scientific evidence reviews of a broad range of clinical preventive health care services (such as screening, counseling and preventive medications) and develops recommendations for primary care clinicians and health systems. These recommendations are published in the form of "Recommendation Statements."

These Recommendation Statements are what you see published in your Family Health Manager.

The USPSTF strives to make accurate, up-to-date, and relevant recommendations about preventive services in primary care.

To learn more detailed information about the USPSTF, including how it operates, current members and partners, and background information, please visit: http://www.uspreventiveservicestaskforce.org/about.htm.

For the USPSTF to recommend a service, the benefits of the service must outweigh the harms. The USPSTF focuses on maintenance of health and quality of life as the major benefits of clinical preventive services, and not simply the identification of disease.

To learn more detailed information about the USPSTF recommendation process, methods, commentary, and resources for practice, please visit: http://www.uspreventiveservicestaskforce.org/methods.htm.

What is the CDC?

The Centers for Disease Control and Prevention's (CDC) Advisory Committee on Immunization Practices (ACIP) publishes recommendations on immunizations for children.

These recommendations are what you see published in your Family Health Manager.

For more on the ACIP's current recommendations on immunizations, please refer to the National Immunization Program Web site at: http://www.cdc.gov/vaccines/recs/schedules/default.htm.

The United States Preventive Services Task Force (USPSTF) and the Centers for Disease Control and Prevention (CDC) recommendations are based on age, gender and other questions in you're My/Our Profiles. Each individual's health situation is unique, so before acting on this information please contact your provider for more detail about these recommendations and what is best for you.

Review recommendations

Some of your recommendations will appear on the My/Our Health page of the Family Health Manager. To view a recommendation, select the recommendations name. To view all your recommendations, select the See all (name's) Recommendations button. This page will display all current, upcoming, completed and dismissed recommendations. To view recommendations in these categories, slide the red arrow to the left or right.

Improve your recommendations

To improve the recommendations provided to you and your family members, select the family member's name in the My/Our Health, My/Our Profiles section on the left navigation. Answer the additional information questions and select the Save Profile button.

Set a recommendations reminder

If you would like an email reminder of a recommendation, select the recommendation to view. Select a date for the reminder to occur on and choose if you would like to be reminded once or repeated monthly, every three months, every six months, or yearly. You will receive an email reminder sent to the email address listed in your profile at the frequency you have selected.

Complete a recommendation

If you have already completed a recommendation, select the "I have completed this recommendation for good" checkbox located within the recommendation profile page. The system will store the recommendation with your completed recommendations.

Dismiss recommendations

If a recommendation does not apply to you, select the "I never want to do this" button located within the recommendation profile page. The system will store the recommendation with your dismissed recommendations.

Health Numbers Overview Top

You can enter your key health metrics, compare them to recommended ranges, and track progress towards maintaining or improving these values. Health Numbers includes, but is not limited to, body mass index, blood pressure, cholesterol and fasting blood glucose.

The My/Our Health section will display your most recent Health Numbers entries and alert you if you are outside the recommended range. Your information is displayed in table format with a graph appearing after you have saved more than two entries for each of the Health Numbers available. Information icons display the recommended range for each Health Number.

Save your Health Numbers

To save your Health Numbers, fill out the form on the right side of the page and click the Save button. You must fill out the required fields in order for your Health Numbers information to save correctly.

Edit your Health Numbers

To edit your Health Numbers, click the Edit link next to the saved information you would like to update. The Health Numbers form will be highlighted blue with your saved information. Change the data in the form and click the Save button. You will get a confirmation that your information has been saved.

Delete your Health Numbers

To delete your Health Numbers, click the Delete link next to the saved information you would like to delete. You will be asked for confirmation and notified that your information has been deleted.

Interests Overview Top

You can receive personalized provider, health information, and event suggestions by adding interests to your Family Health Manager profile.

Add interests to your profile

To add an interest to your profile, select the Add Interests link in the My/Our Health section of the left navigation. Choose the family member you would like to add the interest to and select the Add New Interests button. Use the check boxes to select common interests or add your own interest by typing the interest in the box at the bottom of the form and clicking the Search for Interests button. The Family Health Manager will search for similar interests and display them below. If an interest does not match one from the database, it will indicate that the interest will not be linked to resources. This means you will not see personalized suggestions from the Family Health Manager for that interest.

Once you have saved interests to your profile, you will see personalized provider, health information, and event suggestions in the May we suggest? section of the My/Our Health page of the Family Health Manager.

Goals Overview Top

You can create and track your health goals with customized reminder messages in the Goals section of the Family Health Manager.

Add goals to your profile

To add goals to your Family Health Manager profile, select the Add Goals link in the My/Our Health section of the left navigation. Choose the family member you would like to add goals to and select the Create a New Goal button.

Complete the Goal Basics and Reminders sections and select the Save Goal button.

Goal reminders

If you would like an email reminder of a goal, select the reminder frequency from the drop-down in the Reminders section of the goal form. Choose if you would like to be reminded daily, weekly, monthly, or yearly. You will receive your custom email reminder sent to the email address listed in your profile at the frequency you have selected.

Find a Provider Top

To search for a provider, select the My/Our Providers link in the left navigation. Next, select the Find a Provider to Save button. You can search for a provider by Keyword, Location, or by Provider Name. See: Find a Provider.

Search for providers by keyword

To search for a provider by keyword, enter a specialty, condition or keyword in the box provided. You must also enter either a ZIP code or city name and state. The search is defaulted to a radius of 10 miles from your ZIP code or city. You can change the radius by selecting a different distance from the drop-down.

If you would like to narrow your search results, select options from the following dropdowns: Gender, Years of Experience, Hospital Affiliation, and/or Additional Language Spoken.

Once you have entered your search criteria, select the Find Providers button.

Here's how we deliver your provider results:

  1. First, we remove any providers that do not fit your specific criteria (other than keyword). For example, if you chose to view only female providers we will not show male providers in your search results.
  2. Second, we attempt to give priority to the closest results related to your keyword by trying to match that keyword with relevant providers. For example, if you have an exact match on a keyword, those providers will be listed first. Other related results are lower in the results list.
  3. Next, we give priority to providers who are accepting new patients and those who are affiliated with this health care organization.
  4. Finally, within a category of results, we deliver the providers closest to the ZIP code you provided.

Search for providers by location

To search for a provider by clinic name, begin entering a clinic name in the box provided. The system will produce a list of results that match the clinic name you have provided. You may also search for a provider by either a ZIP code or city name and state.

If you would like to narrow your search results, select options from the following dropdowns: Gender, Years of Experience, Hospital Affiliation, and/or Additional Language Spoken.

Once you have entered your search criteria, select the Find Providers button.

Here's how we deliver your provider results:

  1. First, we remove any providers that do not fit your specific criteria (other than clinic name, city or ZIP code). For example, if you chose to view only female providers we will not show male providers in your search results.
  2. Second, we give priority to providers who are accepting new patients and those who are affiliated with this health care organization.
  3. Finally, within a category of results, we deliver the providers closest to the clinic name, city or ZIP code you provided.

Search for providers by name

To search for a provider by name, enter all or part of the provider's first name and/or last name.

Here's how we deliver your provider results:

  1. We attempt to give priority to the closest results related to the letter(s) or name(s) you have entered by trying to match the letter(s) or name(s) with relevant providers.

Provider search results

Search results are displayed based on the criteria you entered. If you would like to make changes to your search, enter new search criteria in the Find a Provider box and select the Find Providers button. You can also change your search results by selecting or deselecting the check boxes within the Specialty and/or Primary Care dropdowns.

Above the search results map, you can sort the results by Best Match, Distance From You, or Alphabetically. Select the sort criteria and the system will automatically re-sort the results.

View a Provider Profile Top

To view detailed information about a provider, select the provider's name from your search results or from the list of providers on the Find a Provider main page. A provider profile may contain information about the provider's:

  • Specialties and Board-certified specialties
  • Conditions treated
  • Gender
  • Languages spoken
  • Credentials
  • Personal interests
  • Payment information
  • Location(s)
  • Hospital affiliation(s)

You can also view information about the provider's organization by selecting the View Provider's Organization button.

Save a provider profile to the Family Health Manager

See the Save a Provider Profile section of this page.

Share a provider profile

If you would like to share a provider profile with friends or family, select the Share button located on the provider profile page. You will be asked to complete a short form with the recipient's email address. You may enter up to three email addresses, separated by a semicolon(;). You may edit the other fields to produce a more custom message.

Like a provider

If you would like to show support for a particular provider, you can "like" him or her by selecting the Like button on that provider's profile page. No personal information will be shared when you select the Like button on a provider profile.

Print a provider profile

For a printer-friendly version of a provider profile, select the Print button on the provider's profile page.

Find Health Information Top

Use the button(s) and/or links on the Find Health Information page to view and search for health information.

Search for health information by keyword

To search for health information by keyword, enter a procedure, condition or keyword in the box provided. Select the Find Health Information button.

Search for health information alphabetically

To search for health information alphabetically, select the letter of the alphabet that your search term begins with. A list of results will appear in alphabetic order. To view the health information, select the item from the list.

Health information search results

Health information search results are displayed as either from the health care organization's custom content or from the health encyclopedia. If you would like to view images and/or media items related to your search, select the Images and/or Multimedia check boxes at the top of your search results.

Save health information to the Family Health Manager

See the Save information from the Library section of this page.

Share Health Information

If you would like to share health information with friends or family, select the Share button located on the article page. You will be asked to complete a short form with the recipient's email address. You may enter up to three email addresses, separated by a semicolon(;). You may edit the other fields to produce a more custom message.

Print health information

For a printer-friendly version of health information, select the Print button on the article page.

Find Events and Classes Top

To search for an event and/or class, select the Find Event & Classes link in the top navigation. You can search for an event and/or class by topic or view all upcoming events and classes. See: Find an Event/Class.

Search for events and classes by topic

To search for an event or class by topic, click the Search by Topic and choose the Topic and Class Series from the drop-down lists. Enter an optional date range, ZIP code or city name. You can also refine your search by selecting a Distance from the drop-down as well as type of event or class, and if there is a cost associated with the event/class.

Once you have entered your search criteria, select the Find Events & Classes button.

Browse upcoming events

If you would like to view all upcoming events and classes, select the Browse Upcoming Events button. A list of events and classes will be displayed.

Events and classes search results

Search results are displayed based on the criteria you entered. If you would like to make changes to your search, select the Change Criteria button in the Refine Your Search box at the top of the page.

View an Event or Class Profile Top

To view detailed information about an event or class, select the event/class name from your search results or from the list of Featured Events & Classes on the Find Events & Classes main page. An event and/or class profile may contain information about:

  • Event description
  • Contact information
  • Speaker(s)
  • Event preparation
  • Fee information
  • Registration information

Save events and classes to the Family Health Manager

See the Save events & classes section of this page.

Share events and classes

If you would like to share event and class information with friends or family, select the Share button located on the Event & Classes page. You will be asked to complete a short form with the recipient's email address. You may enter up to three email addresses, separated by a semicolon(;) You may edit the other fields to produce a more custom message.

Print events and classes

For a printer-friendly version of an event and/or class profile, select the Print button on the article page.

Save Information to Your Family Health Manager Account Top

You can save providers, health information, and event/class information to your profile for future access.

Save a provider profile

You have the option to save provider information from either this site's provider finder or by manually entering provider information into the Family Health Manager. To start, click on the Add Providers link located in the My/Our Resources section of the left navigation. You will have the option to search for a provider to save from this site's provider finder or you can manually enter a provider's information if that provider is not affiliated with this health care organization.

Save information from the Library

You have the option to save health articles from either this site or by manually entering articles into the Family Health Manager. To start, click on the Add Articles link located in the My/Our Resources section of the left navigation. You will have the option to search for a health article to save from this site or you can manually enter an article that is not found on this site.

Save events and classes

You have the option to save event and class information from this site or by manually entering class and event information into the Family Health Manager. To start, click on the Add Events link located in the My/Our Resources section of the left navigation. You will have the option to search for a class or event to save from this site or you can manually enter class or event information if that class or event is not listed on this site.

Technical Support Top

If you encounter an error, or have technical support questions, please email wellclicks support at support@wellclicks.com.